INTRODUCTION
Taobao is very much like EBay but it is
intended for use by people in and within mainland (PRC) China.
Unlike EBay, however, the purchase prices are stated. It is an "items for
sale" site, not an auction site.
I'm not going to do all the work for you since learning to explore
the wilds of Taobao and establishing a relationship with sellers is half
the fun and because collecting can be a competitive game. But,
still--in the spirit of good sportsmanship--here's a few pointers to help
you on your quest:
-
Taobao is
Chinese...that means it's pretty much all in the Chinese language.
Click here to see what Taobao looks
like normally.
-
The English
Alibaba-Taobao Field Guide will probably help you immensely. But
keep in mind that the Guide is a guide, not gospel. For example, the Guide says
regular English searches work 95% of the time...but that's not my
experience.
I've found that, generally, you will have to search using Chinese
characters to effectively find the items/brands you're looking for. That
means a search for "Shanghai vintage watch" probably won't turn up
anything...but a search for "上海手表" will. There's lots more to learn about
navigating Taobao but--again--the
Field Guide is invaluable.
TRANSLATING TAOBAO
Translating a Taobao page is easy. Simply
copy the URL of the page you want translated into Google Translate, pick
the to and from languages and...
Again:
Click here to see what Taobao looks
like normally. Now:
Click here to see what Taobao looks like translated.
The very good news is that if you use Google Translate on a page, any
hyperlinks you follow from that translated page will be translated to some
degree also. The bad news is that you have to be careful: remember that
"out of site/out of mind" can reasonably translate to "invisible idiot" so
be clear, concise and stay away from idiomatic phrases unless you're very
sure of what you're trying to say or look for.
-
There are
watch forums and watch websites that contain the translations for at
least some of what you'll be looking for. The translations are out
there. Have fun with that part of the hunt. Hint: again,
Google is your friend.
-
I've noticed
that, many times, additional photos in the descriptions just won't show
in the translated page. So, if you want to see more pictures of a
particular item, it often works to look at the page in Chinese. To do
that:
Take the
URL in the address bar at the top of the translated page you're
looking at--it'll be something like:
http://translate.google.com/translate?js=n&prev=_t&hl=en&ie=UTF-8&u=http%3A%2F%2Fitem.taobao.com%2Fauction%2Fitem_detail-db2-878147e7a72140c0ba0f68e6bdbc0cfa.htm&sl=zh-CN&tl=en&history_state0=
Just remove the bits in bold,
so you get something like this:
http://item.taobao.com/auction/item_detail-0db2-878147e7a72140c0ba0f68e6bdbc0cfa.htm
...hit enter...and presto! More pictures...usually.
WRISTWATCHES ON TAOBAO
To get you started, here's an
untranslated and undifferentiated
link to wristwatches on Taobao. Not vintage wristwatches or
just Chinese wristwatches (that'd be too easy) but just the
wristwatches of all types that are listed under the Brand/Pop watches
section (品牌手表/流行手表) of
Taobao. You'll have to discover and use search terms to refine the search
to particular brands, and learn to translate and navigate to get to the
vintage watches...but it's a start ;-) ...and maybe a hint elsewhere on
this page will get you closer...
CONTACTING SELLERS
Big important caveat:
Taobao is like "the major North American online auction site" in that, naturally and
understandably, Taobao also does not want their sellers to do deals
outside of the confines of Taobao.
Now, if and when Taobao does establish methods for direct buyer/seller
trade and payment outside of China I promise I will always and only use
those methods when dealing with Taobao sellers, but that is simply not an
option right now and I still have deals I want to make.
So, in the meantime, here are the main methods I use for making arrangements:
-
I generally use
Alibaba/Trade Manager to make arrangements. Alibaba/Trade Manager is
kind of like an instant messenger program for folks who wish to do
business with people in Asia (the good part: including most sellers on
Taobao). Some Chinese sellers have decent English skills but I find it
very much helps to have one or two online translator pages (like Bing
and Google) at the ready for use when communicating. I find I do most of
my communicating in Chinese, helped by the online translators. Cut and
paste the seller's Taobao "nickname" into the Alibaba user search...
-
Rarely, but
sometimes, I try to
establish email contact by writing an email asking if the seller will
deal outside of China. Between email addresses found on Taobao itself,
or through Google searches for Taobao nicknames, that often works.
I write my introductory email in both English and Chinese (using the
online translators) and, if I get a friendly reply, and if and when a
seller agrees to do a deal outside of Taobao, we then work out how to
communicate which items I want, and how payment will be made.
TRANSLATING WHEN CONTACTING SELLERS
I've listed the two online translators I
use the most--and I keep both windows open during chats. Here's my method
for translating during chats/conversations with sellers (and I do
something very similar for emails):
I take the English phrase (what I want to
say) and put it into one of the translators--then I take the Chinese
result and use the other translator to check to see if the meaning
is the same/identical in both directions, so: English to Chinese in one
translator, then Chinese back to English in the other translator.
Then I adjust until the meaning is the same (or close enough) in English
and Chinese and in both translators. Then I send it ;-)
As for what the seller says: I put it into
both just to ensure I'm understanding correctly.
ETIQUETTE
Please keep in mind that your
contact may well be the first ever contact a particular seller
has had with a potential buyer from outside China, so how you approach
the seller and make arrangements may well have an impact on how that
seller will view future transactions with foreign customers, so: please
think ambassador as well as customer :-).
It won't hurt to
read a few short articles on cross-cultural business etiquette (here,
here,
here).
Having said that, don't worry or be too cautious--in all
my dealings with Chinese sellers I have been treated with good humour,
excellent friendliness and much patience. Perhaps these
Alibaba/Trade
Manager icons will put things in perspective:
 |
 |
 |
 |
 |
 |
| Excellent |
Be
Helpful |
Confused |
Sorry |
Shock |
Victory |
| 优秀 |
很有帮助 |
混淆不清 |
很抱歉 |
休克 |
胜利 |
MAKING PAYMENT ARRANGEMENTS
Since Taobao pricing is in RMB, you'll need
to convert prices to your currency to figure out how much to send. You can
use XE.Com to get current rates. (Note: I
always send slightly more than the arranged amount just to account for any
possible currency fluctuations between sending and arrival...but that's
just me and I don't think it's expected.)
Here are the methods I use to arrange
payments. Again, I don't
recommend these methods--they're just what I do. Also, someone has to
show trust first and--since I want the watches--in my case, that's always
been me. I send the money, then they send the watches. I haven't
been burned...yet. In fact, I've always been treated very, very well.
-
I have simply
mailed cash. That worked well, but expressing cash is expensive. Express
takes about 4-5 days to get to most cities in China from Canada.
-
I have used
Western Union. There are lots
of Western Union agents in China. Generally, you will have to explain
how it works to your seller and arrange with your seller which
agent location to use. Do not use what is called "fixed rate"
transfers to China--"fixed rate" transfers complicate things greatly.
Choose the NO FIXED RATE option and BE VERY SURE to EXPLICITLY make that
VERY clear to your Western Union agent when arranging the transfer. (I
was once told that "no fixed rate" could not be done--I had to insist
and have the agent check further before proceeding). With this method,
the money can be available to your seller within a day. Cost of
transfer--about $10.
-
I have used an International Bank-to-Bank
Transfer from my bank account directly to the receiver's account. With
my bank, I can do this online. This method works very well but follow
all instructions carefully. It usually takes about 5-7 days for the
money to transfer from your account to the receiver's account. Cost of
transfer--about $12.
-
I use
Xoom. Xoom allows you to transfer
money to either the receiver's bank account, or to any China Post office
in the receiver's city. Benefit: you can use your credit card or PayPal
to place the money. Generally, you will have to explain how
it works to your seller. Although it can take a few days for the money
to arrive in your receiver's bank account, it can be available for
pickup at a post office within a day or two. Cost of transfer--about $7.
SHIPPING
Most of the time, the Chinese sellers I
have used have sent the parcels by China Post Express (EMS) or by TNT,
although some use regular China Post International.
Regular China Post
International is generally quite quick (say 2-4 weeks not including
customs delays) and
here's
the rates in RMB (under a kilo China to USA is about $15 USD).
China
Post Express or TNT are more expensive but courier-type quicker--the
price for these services is about 150 RMB or about $22 USD (usually 2
weeks max).
Note that it doesn't the cost the seller any more to
send 6 watches than it does to send one, so you can cut down shipping
per watch by simply ordering a few from the same seller at the same
time :-)
There ya go. Good
hunting!!
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